Wednesday 12 October 2016

ATG 11.1 CRS | SEVERE: Unable to retrieve sites - unable to locate root node

After starting weblogic server, tried to hit CRS home page. But got the blank page.

Below is the exception from logs.

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Oct 12, 2016 9:46:58 PM com.endeca.infront.site.SiteManager getSite
SEVERE: Unable to retrieve sites - unable to locate root node
**** Error      Wed Oct 12 21:47:00 IST 2016    1476289020935   /atg/endeca/assembler/droplet/InvokeAssembler   A problem occurred assembling the content for content item /content/Web/Home Pages. The response received was {previewModuleUrl=http://localhost:8006/ifcr, @type=ContentSlot, atg:currentSiteProductionURL=/crs/homeus, canonicalLink=com.endeca.infront.cartridge.model.NavigationAction@2a2248a2, ruleLimit=1, @error=com.endeca.infront.content.ContentException: com.endeca.navigation.ENEConnectionException: Error establishing connection to retrieve Navigation Engine request 'http://localhost:15000/graph?node=0&profiles=site.homeSite|sitegroup.siteGroupUS|NoPriceRange&offset=0&nbins=0&merchdebug=1&irversion=640'. Tried all: '1' addresses, but could not connect over HTTP to server: 'localhost', port: '15000' Check MDEX Logs and specified query parameters. , contentCollection=/content/Web/Home Pages}. Servicing the error open parameter.
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Solution : Start\re-start MDEX Engine.

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